Refund Policy

1. Refund Eligibility

Refund requests are evaluated on a case-by-case basis. We aim to be fair and reasonable in all situations.

Refunds may be considered in the following situations:

• Service was not delivered as described
• A technical error on our part prevented you from using the service
• A request is made within a reasonable time of purchase

2. Non-Refundable Situations

The following are generally not eligible for refunds:

• Change of mind after service has been provisioned and used
• Violations of our Terms of Service that result in account suspension
• Partial months of service

3. How to Request a Refund

To request a refund, contact our support team at support@belkharraf.com with:

• Your order ID
• The reason for your refund request
• Your PayPal transaction reference (if available)

4. Processing Time

Refund requests are reviewed within a reasonable timeframe. Approved refunds are processed through the original payment method (PayPal). Processing times may vary depending on PayPal's procedures.

5. Contact

For refund-related questions, contact us at support@belkharraf.com.